I shifted my house hold materials on 28th from ddun to noida. The service was horrible. The workers way of handling , packing was so bad and moreover those people were in such a hurry as if the earth will collapse the next moment.We had arguement with them for every thing for eg.
1st we had to argue for plastic coverage of things still they loaded our ac and one big cabinet with racks without any kind of packing becz our house people were not able to check each and every item so they didn't pack it. The cabinet got totally damaged.
2nd whenever we asked them to bubblecover the things like crockery,&other things, they were lagging at us and did the crockery pack in news paper and lot of crockery was broken.
3rd the computerised sewing machine was given by us in original packing. Still they didnt wrap it with anything else and its box was totally damaged.
4th they damaged our sofa's cloth from three places.
5th we got one big suitcase zip open.
6th one ac which they sent without any packing at all,was broken from front .
7th they asked us to keep our app. 50 pairs of shoes in almiras last shelf without packing, they were in horrible position when rece.
8th they broke our
long broom and waste collctor becz of no packing.
9th our godrej dinning chair's leather is torn badly.
They kept on saying that bahut late ho raha hai ye sb pack and load to hm 4 ghante me kr dete
My question is if they were in such a hurry why did they take the contract.
On damaged things, the head person , subhash kumar was saying 1000 times that mam itna to chalta haijb aap shift hote hai'. He gave us 100 asurances but things got damaged he said above written words.
My question is if this packing and loading took 9 hours and is it a favour they were doing to us . They took 26500 rs. And still didnt want to use bubble cover etc. Worst service The head person is a fraud.
He takes 80% cost before hand becz he knows in his heart that he is not a responsible person and no patience.
One worker took my packed personal carton which had personal things packed by me and opened it in another room and himself without asking packed our show pieces in such a bad way that they broke off completely and more over he put them in that same carton without asking.I was not going to bring them in transport as they were v delicate.
Horrible experience. The mental tension they gave us was so much that cant be explained in words becz of their hurry and impatience and irresponsible behaviour.